How to Connect CatchApp Bookings with Zendesk

With Zapier, connect CatchApp Bookings with Zendesk automatically - no code required!




There’s four pretty simple & straightforward, quick steps:


Step-1: Authenticate CatchApp Bookings and Zendesk


Copy your Zapier API Key from Settings -> Integrations -> CRM & Sales -> Zapier

Paste it to authenticate with Zapier

catchapp integration


Step-2: Pick CatchApp Bookings as a trigger 


Choose trigger as New Accepted Appointment in CatchApp Bookings

Choose which account you want to connect for CatchApp Bookings


Step-3: Pick a resulting action from the Zendesk and input custom parameters


Choose action as Create Zendesk Ticket




Step-4: Custom select the data you want to use between each app. If you're adding in message text like the example below, make sure you leave a space between each piece of data (e.g: "[1. data: Appointment] [2. data: Booking]" )


That’s it - in a matter of 2 minutes , your CatchApp Bookings with Zendesk integration is up and running!

About CatchApp Bookings

CatchApp is an online booking system that lets your clients self-book appointments and pay for them.

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.